Last update: 15 December 2023
This is the Privacy Statement of Pontes International BV, established in Breda at Baronielaan 4, registered with the Chamber of Commerce in Breda under number 55406009, Pontes International BV and its affiliated companies (including, but not limited to, Pontes Assessment & Development) (hereinafter “PONTES”) is a private company with legal personality.
PONTES is responsible for the processing of your personal data. We attach great importance to your privacy. The personal data you provide to us will be handled with care and will be secured in accordance with the Personal Data Protection Act. In addition, PONTES subscribes to the NIP and NOBCO Codes of Conduct. These codes of conduct are an elaboration of the Industry and specialist rules in the context of professional conduct and to protect the handling of personal data of customers. You can request a copy of the code of conduct from us.
PONTES only uses the personal data you provide to optimize and personalize its services and to provide you with the best possible advice about its products and services. Your personal data are available for all parts of PONTES, so that the most balanced advice or service can always be provided.
1. WHAT DATA DO WE STORE?
Personal data provided
PONTES uses the personal data you provide to provide you with the best possible advice about its products and services and to maintain contact with you. Your personal data are available for all parts of PONTES, so that the most balanced and balanced advice or service can always be provided. In addition, this data is used for general research purposes in general. If you do not wish to receive information about services and products, you can notify the department of PONTES of which you are a customer.
For the correct execution of analyses it is necessary that PONTES also has personal data of the candidate. This is not always the person or organization that commissions PONTES (online) to carry out analyses.
This information is the salutation, full name and email address. This is necessary for entering into and inviting the candidate from our system, for generating the correct salutation and name in the reports, for sending the personal reports to the candidate. In the case of our (additional) services, this is necessary so that the coach knows who to expect.
If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the moment. This (location) data can also be stored and processed by the provider of, for example, the navigation/maps software (Google Maps), but the data can also be used by Google itself. We have no control over that. So always read the privacy statements of the relevant provider.
We keep statistics about the use of our website, but this data is always anonymized.
When you visit our website for the first time, we show a message with an explanation about cookies. At that point we will ask for your consent to the use of these cookies.
You can disable the placing of cookies via your browser, but some parts of our website might not work correctly.
Personal data used by the Employeneur App
The Employeneur App is an interactive platform that Pontes offers to its clients. The Employeneur App aims to expand, refresh and deepen the knowledge of the employees of these clients. The App contains all kinds of unique training courses that may have been specially developed by and/or for the client. Background information, news, tips and stories of personal experiences can also be found. Our service provider and developer of Employeneur App (UQ WORKS N.V.) processes personal data of employees on behalf of PONTES. The service provider does not process personal data for its own purposes.
PONTES processes the personal data necessary for the implementation of the learning activities and also processes the data necessary so that PONTES can register and monitor the activities. This includes, for example, your name and e-mail address, but depending on the needs of your employer, it may also include information such as your department, job title and date of employment. We also store the communication with PONTES that you conduct as an employee via the Employeneurs App. Other personal data can always be supplemented without obligation, such as uploading a profile photo. The personal data that PONTES passes on to UQ Works N.V. are the above-mentioned data. Of course, we never abuse this data.
We need this personal data so that you can use the Employeneurs App. The first time you log in to the Employeneurs App, information (such as name, email address) is requested that you must enter so that a personal account can be created and certain features in the app can be activated. In this context, PONTES notes that PONTES may also process your data on the basis of a ‘legitimate interest’. For example, PONTES can inform you via the app about new e-learning or other training courses that may be interesting for you. PONTES will of course always do this within reasonable limits and never in an aggressive manner or in a manner not desired by you.
The results achieved and the activity within the app can be shared with the client and therefore can form part of performance evaluations.
PONTES keeps the personal data depending on whether you have employment contract with our client. After the termination of this agreement, PONTES will not keep this data for longer than five years or this data will be anonymized. Your personal data will be retained until notification from the client that you are no longer employed.
2. RESPONSIBILITY FOR THE ACCURACY OF PERSONAL DATA
You are responsible for the correct and complete provision of the necessary personal data and changes thereto. PONTES is not liable for any damage resulting from the use by PONTES of these incorrect or incomplete personal data. You also remain responsible for the security of your own email environment and the personal data stored with you that are also used by PONTES.
3. TO WHOM DO WE PROVIDE PERSONAL DATA?
Personal data will only be provided to third parties if this is necessary for the proper execution of our agreement with you, or if this data is necessary for the correct functioning of our website(s) (e.g. Google Maps, requests received via the contact form, etc.). This includes affiliated associates/partners of PONTES who are deployed by PONTES to perform our services. These third parties are bound by a confidentiality clause.
Personal reports, such as WO rapports and coach files, are only provided to the candidate itself. These reports are sent as a PDF file to the candidate’s personal email address, even if the client of PONTES is not the candidate. PONTES will never share personal reports with third parties (including, in this case, the client) without the candidate’s prior written consent.
4. WHERE DO WE STORE PERSONAL DATA?
We store personal data in a secure database at our Dutch hosting party in the Netherlands. Our hosting party has the correct certificates that guarantee a safe storage of data. In a number of cases we share personal data with our partners (see above). In all cases this is solely to support our own services. We only work with companies that comply with European privacy legislation, whether they are based in Europe or not, and who have indicated that important/sensitive personal data is stored on the secure servers.
We use customer management tools to optimize our services. These tools store your contact details and the content of all our contacts. This means that when you contact us, we know exactly what was agreed with you last time, for example.
5. HOW LONG DO WE KEEP PERSONAL DATA?
Personal data remains available within PONTES for 1 year after completion of the contract, assignment or process. After that, all data will be deleted/destroyed.
Digital WO data remains on the server of the secure server at all times, and will never be stored in other digital places, unless otherwise agreed in writing.
Printed reports are only provided to concerned PONTES processors and the data subject himself. The reports are submitted to PONTES and destroyed once printed reports have served their purpose.
With the contact form you can ask us questions or make requests via our websites. For this we ask for your name, company name, telephone number and e-mail address. We need these to be able to maintain contact with you. We will keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information for follow-up questions. We can also train our staff to improve customer service.
6. RIGHT OF INSPECTION
You can request access to your personal data at any time. This means: personal data that PONTES processes with regard to you with a complete overview and description of the purposes and origin of the data. You also have the option to ask us to change and/or delete all or part of this personal data. We will respond to such requests in writing or by electronic mail within 4 weeks.
7. SOCIAL MEDIA PLATFORMS, HYPERLINKS AND EMBEDDED CONTENT FROM OTHER WEBSITES
You have the opportunity to participate in the blogs and other (social) media platforms that the PONTES offers. The main purpose of these platforms is to give you the opportunity to share content. However, we cannot be held responsible if any personal information you share on these platforms is used, misused or otherwise appropriated by another user.
8. CONTACT DETAILS
Pontes International BV
4818 RA, Breda
Phone number: 076-5151811
Availability: on working days from 9 a.m. to 5 p.m CET
PONTES reserves the right to make changes to its Privacy Statement. It is recommended that you consult this Privacy Statement from time to time so that you are aware of the changes.